Shipping & Tracking

What if my coffee arrives damaged or underweight?
Millions of pounds of green coffee move across the face of the planet every day and it doesn’t always go as planned...
How do I pick up coffee myself?
You have the option of picking up your coffee at the warehouse
How do I track my shipment?
Our logistics partner will provide you with a tracking code.
Can I consolidate my Covoya order with another importer?
If you want to consolidate a pallet with bags from another importer you can select 'warehouse pickup' and add details in the comments